❤️ HUMAN HEART IN HEALTHCARE
Real People • Real Stories • Real Healthcare
See the person, not just the condition.
Human Heart in Healthcare is a public education and conversation project under Achievers Care Group Limited, hosted by Emily Marie Douglas.
It creates a safe and respectful space for people to talk about their healthcare experiences, the care they provide, the systems they work within, and the moments that have changed what they believe care can—and should—be.
Through real stories, conversations and education, Human Heart in Healthcare looks beyond diagnoses, roles and systems to recognise the person at the heart of healthcare.
Our purpose
LISTEN • LEARN • IMPROVE • CONNECT
We want to make room for the voices too often spoken about — patients, families, carers, healthcare professionals and people working behind the scenes.
We believe their experiences can help us better understand healthcare, challenge assumptions, encourage compassionate practice and contribute to better conversations about the future of care.
01 ❤️ LISTEN
people's stories
02 📚 LEARN
education
03 💡 IMPROVE
quality and systems
04 🤝 CONNECT
bringing people together
Different stories, same care.
Our commitment
The person comes before the content.
We tell people's stories with dignity, consent and respect.
Participation is voluntary. Guests should understand how their interview, photographs, recordings, clips and written stories may be used. We aim to protect privacy, avoid unnecessary personal information, follow appropriate safeguarding procedures, and never sensationalise someone's experience.
Human Heart in Healthcare provides public education and conversation. It does not provide individual medical advice or replace professional healthcare.
Emily Marie Douglas is the founder of the Human Heart in Healthcare project and serves as its Host, Interviewer, Healthcare Educator and Storyteller. Human Heart in Healthcare operates as a project/division of Achievers Care Group Limited.
Keep the conversation open.
Human Heart in Healthcare is a project/division of Achievers Care Group Limited. For general enquiries, please contact Achievers Care Group using the details below.
- Phone
- 0330 520 0544
- Mobile
- 07868 787795
- 07398 787559
For story submissions, safeguarding and privacy matters, please use stories@humanheartinhealthcare.com, safeguarding@humanheartinhealthcare.com and privacy@humanheartinhealthcare.com.