HUMAN HEART
IN HEALTHCARE

The programme

Real people. Real stories. Real healthcare.

Human Heart in Healthcare is a public education and conversation project under Achievers Care Group Limited, hosted by Emily Marie Douglas.

A healthcare professional sharing a quiet, human moment with an older person
Listen closelyThe person before the content

What it is

A place to listen, learn and connect.

Behind every diagnosis, policy, procedure and statistic is a human being.

The programme brings patients, families, carers, professionals, educators and communities into thoughtful conversations about care. It is education and conversation, not medical advice, a clinical service or a complaints body.

Five programme areas

Different doors into the same conversation.

Read, watch, listen or explore a route into the project.

01 / PROGRAMME AREA

❤️ My Healthcare Story

Patients and people with lived experience.

Example topics: Diagnosis, recovery, disability, ageing, hospital, community and social care.

Share your story ↗

02 / PROGRAMME AREA

👩‍⚕️ The People Who Care

Healthcare professionals, carers and care workers.

Example topics: Care work, communication, education, leadership and the human reality behind a role.

Become a guest ↗

03 / PROGRAMME AREA

👨‍👩‍👧 The Family Voice

Relatives, family carers and people supporting someone else.

Example topics: Advocacy, navigating services, communication and life around a care plan.

Share your perspective ↗

04 / PROGRAMME AREA

💬 Let’s Talk About Healthcare

Anyone curious about better care.

Example topics: Dignity, safeguarding, equality, quality, mental health and end-of-life care.

Suggest a topic ↗

05 / PROGRAMME AREA

💡 Changing Healthcare

People, educators, leaders and organisations shaping what comes next.

Example topics: Evidence, workforce development, technology, leadership and improvement.

Explore a partnership ↗
A golden heart and ECG line representing the human heart in healthcare

Portrait Project

The person before the content.

Portraits and conversations can help us notice the person behind a role, diagnosis or care plan. Participation is voluntary and shaped by dignity, consent, access and choice.

Read participant information ↗

How it works

A considered journey from first contact to publication.

Every contribution is considered individually. An enquiry does not guarantee an interview or publication.

  1. 01Get in touch
  2. 02Initial review
  3. 03Safeguarding and suitability
  4. 04Informed consent
  5. 05Conversation or interview
  6. 06Review
  7. 07Publication
  8. 08Ongoing contact

Take part

Your voice has a place here.

Get Involved ↗